Customer Service Center

SDG&E understands that your time is important. This is why we offer online services that allow you to do business with us faster and more conveniently.

My Account

To register for online billing and payment and other personalized online account information and services, visit our My Account service center. You will need your most recent SDG&E bill to enroll.

• My Account

Account Information

• My Account
• About your bill
• Bill inserts
• Update contact information

Service Requests

• Start service
• Stop service
• Transfer service
• Claims information
• Letter of residency
• Letter of credit history
• Third party authorization address changes
• Continuity of Service Agreement form (pdf)
• Continuity of Service Change form (pdf)

Business Only Service Requests

• Services for relocations or expanding your business
• Builder services
• Interchange

Payment Options

• Online/electronic billing and payment options
• Other methods of payment
• Payment locations
• Level Pay Plan
• Check payment processing
• Make payment arrangements

Contacting Us By E-mail

Contacting us by e-mail is a great way to get information and answers to your questions.

• E-mail our Customer Service Center

Do not send us an e-mail if you have an emergency or to respond to a disconnect notice.

Contacting us By phone

Customer Service Reprentatives are available 24 hours a day to answer your phone call.

• Customer Service Center phone numbers

Mailing Payments

SDG&E
P.O. Box 25111
Santa Ana, CA 92799-5111

SDG&E Street Address

SDG&E
Executive Offices
8326 Century Park Court
San Diego, CA 92123-4150