How We Protect Your Account Information

We are committed to protecting your personal information online to keep it secure and confidential.

When you login to My Account, your account number, meter number and zip code are sent to us over the Internet from your computer to ours using Secure Socket Layer (SSL) technology. The information is encrypted on your computer, sent through the Internet as jumbled code and decoded on our secure servers. It cannot be read in transit.

Once you are logged into our system, you can be sure that your transaction is secure in two ways:

• Look for a small padlock symbol usually located in the lower right corner of your browser window. A closed or locked padlock indicates a secure connection.
• Look for “https://” at the beginning of the web site address or URL in the address window of your web browser. The “s” indicates a secure connection.

Read SDG&E’s Privacy Policy.