E-mail Customer Service
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Johnny - Customer Service Representative
Sending an e-mail to SDG&E is a great way to get information and answers to your questions.
All you need to do is complete the form below then type your message and follow the instructions.
Customer Service, Billing and General Information
Customer Service Representatives are available 24 hours a day.
- Residential: 1-800-411-7343
- Business: 1-800-336-7343
For speech or hearing impaired customers, TDD/TTY
Available 24 hours per day, seven days per week.
- 1-877-889-7343
Underground Service Alert
Cable and gas pipe locating services.
- 1-800-227-2600
Sempra Corporate Offices
Office hours are 8am-5pm Mon-Fri.
- 1-619-696-2000
Employment Office
Recorded information only.
- 1-858-654-1600
Emergencies Only
Customer Service Representatives are available 24 hours a day.
- 1-800-611-7343
Mail-In Audits
If you're requesting a Mail-In Audit, please include your request in the message section of the form below. We will analyze the profile you mail back to us at no cost and return your customized results by mail.
Please do not use e-mail if you have an emergency, or to respond to a disconnect notice.