Limits and Restrictions

Your Request Service Date

Your requested service date must be at least five business days from the day you make your request (excluding weekends and holidays). If immediate service is required, please call 1-800-411-SDGE (7343).

Not for Emergency Requests

Do not use these forms if you have an emergency or questions regarding a gas odor or carbon monoxide. Instead, please call 1-800-611-SDGE (7343) immediately.

In Cases of Non-Payment

If your service has been disconnected due to non-payment, do not use the online form to request reconnection of your service. Call 1-800-411-SDGE (7343) for assistance.

Past Due Bills

Customers with a past due bill will be required to pay the past due balance before transferring service.