Start, Stop, Move Services
Alayne - Staffing Specialist
- For new customers, or existing customers requiring an additional SDG&E account.
- If you are a current customer and wish to stop service.
- For existing customers moving to a new address.
Before submitting your request
Online requests are processed within 48 hours of being received.
- Monday through Friday, excluding holidays
A confirmation response will be mailed back to your e-mail address.
Additional Online Requests
- Request letter of residency
- New construction or building remodel service requests
- Request a letter of credit history
- Third party mailing address change
Customer Service Representative
You can still talk to a Customer Service Representative.
- 1-800-411-7343
Commercial Customers
If you are a commercial customer, you can call our Business Specialists.
- 1-800-336-7343