Services for Special Needs

We offer a number of programs for individuals and families with special needs including:

Medical Baseline

Provides bill assistance to those with qualifying medical conditions. Learn more.

Temperature Sensitive Program

If extreme heat poses a health risk for you or anyone in your home, sign up for advance, automated notification of mandated power outages.

Sign Up

• Download the application
• Call 1-800-411-SDGE (7343)
• If you are already enrolled in the Medical Baseline program, you do not need to sign up for this program as you will already receive notification of rotating power outages.

Third-Party Notice

If you or someone you know is sick, elderly or may overlook a utility bill or shut off notice, you can prevent an unnecessary disruption in service by designating a friend, relative, caregiver or community agency to receive a copy of any late notices and service disconnection.

Sign up

• Download the application
• The plan will remain in effect for as long as we serve you or until we receive a request to discontinue.
• Please notify SDG&E if you or the designated third-party move, or if you would like to designate a new third-party.

Vision Impaired

If you or someone you know has limited vision, an SDG&E service technician can make a home visit to mark range dials and thermostats to make them easier to use. You can also request to receive your SDG&E bill in Braille.

Make a service request

To request this service, call us today to schedule an appointment 1-800-411-SDGE (7343).