We Believe in Giving Our Customers a Choice

Please note that smart meter-enabled benefits will be discontinued if you switch to an analog meter.

In December 2014, the California Public Utilities Commission (CPUC) issued a decision that affects the frequency of meter reading for opt-out customers. As a result, starting in April 2015 SDG&E began reading smart meter opt-out legacy meters every other month. You will receive an estimated bill for the months in between. Generally estimated bills are based on usage from the previous month and the same time last year.  If your usage has changed this could cause some ups and downs in your month to month energy bills.  If this does happen to your billing, you can join our Level Pay Plan (LPP).  Or in the months that you receive a bill based on a physical read, and the previous estimated bill appears to be out of line in comparison, please give us a call.

More information is available at the CPUC website. 

Learn more about smart meter benefits.

How to Opt Out

For your convenience, there are multiple ways to opt out of smart meter.

• Use our online form.

• Submit your opt-out request by visiting one of our branch offices.

• You may also opt-out by phone by calling at 1-877-357-8525.

If you choose the analog meter option, the charges set by the CPUC will be added to your energy bill:

• A $75 initial fee, as well as a $10 monthly charge for a three-year period.

• Income-qualified customers pay a $10 initial fee, as well as a $5 monthly charge.

• The monthly charge will be billed for a period of three years from the opt-out enrollment date.