Shutting Off Your Gas in an Emergency
An earthquake shut-off valve automatically shuts off the gas flow to your property when triggered by a large magnitude earthquake. There are two types of earthquake shut-off valves:
- Natural gas seismic shut-off valve – shuts off your gas service at the valve location.
- Excess flow valve – automatically shuts off your gas when a significant gas leak or overpressure surge occurs at a pipe or appliance beyond the valve.
Installing Earthquake Valves
Your local Department of Building and Safety may require the installation of an earthquake valve.
- The valve must be placed on your house line not on SDG&E equipment, including pipe fittings up to and including the last elbow or tee connecting to your houseline.

- If installation requires gas service closure, contact us at 1-800-411-7343 to shut off and restore service.
- Only SDG&E or its certified contractors are authorized to operate the gas service shut-off valve.
- Unauthorized valve installations found on SDG&E facilities will be removed. Seismic or excess flow valves are not permitted anywhere in utility curb meter vaults.
Resetting Service
- To restore gas flow, follow the manufacturer’s instructions for resetting the valve or contact SDG&E.
- Contact a licensed, qualified professional or SDG&E to verify that no leaks exist, ensure appliances are safe, and relight the pilot lights.
Telephone
Residential: 1-800-411-7343
Business: 1-800-336-7343
