Start Service
For new customers, or existing customers requiring an additional account.
Stop Service
If you are a current customer and wish to stop service.
Move To A New Address
For existing customers moving to a new address.
Time Needed
Online requests are processed within 48 hours of being received.
- Exclusions. Monday through Friday, excluding holidays.
- Confirmation email. A confirmation response will be mailed back to your e-mail address.
Before Submitting Your Request
Limits and Restrictions for Online Services Your Request Service Date
Please call in advance to request for service. If immediate service is required, please call 1-800-411-SDGE (7343).
Not for Emergency Requests
Do not use these forms if you have an emergency or questions regarding a gas odor or carbon monoxide. Instead, please call 1-800-611-SDGE (7343) immediately.
In Cases of Non-Payment
If your service has been disconnected due to non-payment, do not use the online form to request reconnection of your service. Call 1-800-411-SDGE (7343) for assistance.
Past Due Bills
Customers with a past due bill will be required to pay the past due balance before transferring service.
How We Protect Your Account Information We are committed to protecting your personal information online by keeping it secure and confidential.
How It Works
Your account number, meter number and zip code are sent to us over the Internet from your computer to ours using Secure Socket Layer (SSL) technology.
The information is encrypted on your computer, sent through the Internet as jumbled code and decoded on our secure servers. It cannot be read in transit by anyone but our servers and your computer.
You can be sure that your transaction is secure in two ways:
- Look for a small padlock symbol usually located in the lower right corner of your browser window. A closed or locked padlock indicates a secure connection.
- Look for “https://” at the beginning of the web site address or URL in the address window of your web browser. The “s” indicates a secure connection.
- Read our full privacy policy.
