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Winter Savings, Safety and Solutions, Winter Savings, Each season presents new opportunities for us to help you save energy and money. Here are no-cost and low-cost tips to help you save on energy costs this winter. Are you a business customer? . Español Winter Savings for Home SAFETY ENERGY-SAVING TIPS PROGRAMS & SOLUTIONS PRICING, Energy-saving tips for your home, Shop and save, Upgrade your lighting, The sun sets earlier in the winter, prompting you to use more lighting. Along with LED light bulbs, use ENERGY STAR light fixtures, which use less energy. Fireplace, Keep your furnace clean, Check furnace filters once a month and replace them regularly. A dirty air filter can increase your energy costs and cause problems with your equipment. Power Down, Power off, Turn off lights, computers, TVs, and other electronic devices when not in use. Use a smart power strip to make powering off even easier. adjust your water heating, Don't get burned by hot water, Lower the thermostat on your water heater to 120F, if possible. You’ll not only save energy; you’ll avoid scalding your hands. Shift your use, Wash with cold water, Using warm water instead of hot can cut a load's energy use in half; using cold water will save even more. Bonus, cold water helps your clothes last longer. adjust your water heating, Stop the breeze, Caulk and weather-strip around drafty doors and windows. Use a door sweep, door sock or towel at the bottom of doors with a gap. , 3 Ways to Cut Your Natural Gas Winter Heating Bill, Lower your winter natural gas bill with these energy-saving tips. Quick and easy ways to lower your natural gas heating bill while still staying warm. Control Humidity, Control humidity, Dry winter air pulls moisture from your skin, making you feel colder. Instead of reaching for the thermostat, use a humidifier to keep your home humidity between 30 and 50% . You’ll feel warmer with some humidity in the air. Heat Effectively, Heat Efficiently, You can save as much as 10% per year on heating and cooling by turning your thermostat down 7°–10°F for 8 hours a day in the fall and winter. Space Heater, Use Space Heaters, Today’s modern space heaters are energy efficient and can warm the room you’re in so you don’t have to heat the whole house - especially important if you have central heating. Make sure your model has a tip-over safety switch, always operate on a hard-level surface, and turn off when you leave the room. Plug them directly into the wall as such devices can overload extension cords and don't use them to dry clothes., Maximizing Time-of-Use to work for you and the environment , Did you know the demand for energy is usually higher between 4 p.m. to 9 p.m.? Even if you aren’t on a Time-of-Use plan, shifting energy use outside these hours means you can make better use of cleaner, renewable energy sources when they are more available to the power grid. If you’re on a Time-of-Use plan, which most customers are, shifting your use can also save money. Save even more by taking advantage of the lowest priced electricity during super-off-peak hours. Shift to Save, Delay chores., Utilize the delay start button on your dishwasher and washing machine, if you can., Save while you sleep., Recharge your devices while you do the same, so your devices will be fully charged when you wake up., Set a timer., Schedule your pool and spa pumps to run during super off-peak hours., Providing assistance when you need it, If you are having trouble paying your bill, please call our Customer Contact Center at 1-800-411-7343 to make payment arrangements. To learn about programs that can help you with your utility bills, visit our Assistance page . CARE and Fera Save 30% or more SDG&E offers programs, like CARE and FERA, that provide monthly discounts on your energy bill. LEARN MORE Bill alerts Sign up for bill alerts Keep track of your energy use and costs with email or text alerts. These alerts give you information about your account, energy use and more. LEARN MORE Level Pay Get a more predictable bill. Level Pay offers the convenience of predictable billing throughout the year. Level Pay averages your bill every three months; you don’t pay more or less. LEARN MORE, Winter safety tips for your home, Safety should come first every season. Here are some helpful safety tips for your home. Visit our safety page for more home-safety tips and information on everything from gas safety, powerline safety and more. thermostat Carbon monoxide Install a carbon monoxide detector in your home, check the battery annually and replace the detector every five years to ensure it's working. thermostat Prevent a fire Keep electric heaters a safe distance from furniture, blankets and other objects which might catch fire. holiday lights Don't overload outlets When lighting for the holidays, always replace damaged light cords and broken sockets, instead of trying to repair them and try not to overload electrical outlets. thermostat Watch out for hidden damage Keep electrical cords away from heat sources, pedestrian traffic, and do not place them under rugs or mats where damage can go unnoticed.
Electric Rule 32, Understanding Electric Rule 32, Under Electric Rule 32, customers receiving electricity from SDG&E can enroll in demand response programs offered by third-party, Demand Response Providers, (DRPs), . Demand response programs provide you with incentives to reduce your electricity use during times of peak demand. Rule 32 Rule 32 allows third-party DRPs to solicit SDG&E customers to participate in their demand response programs and to "bid" the electricity reduction into the wholesale electricity market administered by the California Independent System Operator (CAISO). The California Public Utilities Commission (CPUC) approved Electric Rule 32 with the goal of promoting demand response participation in CAISO markets., Where to direct your questions, Third-party DRP entities are responsible for managing their demand response programs, not SDG&E. Questions about demand response programs or services offered by third-party DRPs should be directed to them. If you aren't sure which DRP to contact, please use the Demand Response Provider list on the CPUC’s website to locate your DRP . , Authorizing a DRP to access your electricity data, To participate in third-party DRP programs, you'll need to allow them access to your personal electricity data. SDG&E cannot provide this information to them without your approval. To release your data to the third-party DRP, contact them and they can help you through this process. To allow us to release your electric usage data, the DRP may have you fill out a , CISR-DRP Form, . , This can be submitted electronically to, [email protected], . What if I change my mind and want to stop sharing data? If you wish to revoke your authorization for data sharing with a DRP, you can do so by visiting the DRP's website or filling out the, CISR-DRP Form, and selecting ", revoke, ". Then submitting it to , [email protected] ., SDG&E's role, SDG&E’s role in implementing Rule 32 includes the following activities: Processing and validating authorization requests to release customer data usage via the online process or the CISR-DRP Form . Once approved, we'll then release your electric usage data to your designated DRP. Checking whether a customer is already participating in an SDG&E demand response program. Under Rule 32, customers are not allowed to participate in an SDG&E demand response program and a third-party DRP program at the same time. Reprogramming your meter, if necessary, to reflect a shorter interval length so that the third-party DRP can include your service account in its wholesale electric market product., Rule 32 Resources, SDG&E Electric Rule 32, CISR-DRP Form , DRP Service Agreement, , CPUC Demand Response Website, , CPUC Registered DRPs, , Performance Metrics for Rule 32, How to become a DRP - for Third-Party Entities Third-party entities that wish to become a DRP must register with SDG&E in compliance with Rule 32. Third-party DRPs are required to pass connectivity testing to make sure customer data is secure when transferring from SDG&E to the DRP. To begin the process, please contact us at [email protected] . After you have registered with SDG&E, you must also register with the CPUC and CAISO in compliance with regulatory requirements. Click here to learn more . Once you’ve registered with SDG&E, the CPUC and CAISO you’re required to provide the unique CPUC and/or CAISO IDs to SDG&E at [email protected] . Failure to do so could result in delays in the registration process.
Emergency Checklists, For Your Safety: Download These Emergency Checklists, During an emergency, every second counts. Careful planning can help keep you safe, and also reduce the stress of having to scramble for what you need. 262.56 KB PDF Family Emergency Plan Family Emergency Plan 267.03 KB PDF Family Emergency Plan: Emergency Supply Kit Family Emergency Plan: Emergency Supply Kit 280.47 KB PDF Family Emergency Plan: Evacuation Checklist Family Emergency Plan: Evacuation Checklist 265.83 KB PDF Family Emergency Plan: Training & Drills Family Emergency Plan: Training & Drills 282.30 KB PDF Family Emergency Plan Vehicle Emergency Supply Kit Family Emergency Plan Vehicle Emergency Supply Kit 94.56 KB PDF Wildfire Safety and PSPS Tips Wildfire Safety and PSPS Tips
Finding a Qualified Contractor, Finding a Qualified Solar Contractor, A qualified solar contractor can help you navigate the process, take care of paperwork and permits, and of course safely and expertly install your system. You contractor should provide free written estimates and comprehensive quotes and be eligible for incentive programs*. Search Contractor by Zip Code , Contractor Checklist, , Get three or more estimates, : Estimates can vary in price. Get them in writing., Licensed contractors only:, You can confirm your contractor’s license here. Check it regularly., Check insurance & bonding, : Make sure contractors are sufficiently insured for your project., Request references, : Try to speak to at least three, and visit previous projects if you can., Read before you sign, : Take the time to read and understand documents before signing., Know Your Rights, : California has rules to protect consumers who install solar. Stay informed about your rights. Learn More * Please keep in mind that SDG&E doesn’t endorse any particular contractor and the projected savings are estimates based on SDG&E’s current rates. The calculated savings, depending on the amount of solar energy you want to produce, is an estimate based on the historical energy use of your home. It is important to understand that these estimated savings are based on SDG&E’s current rates and that changes to rates and/or rate structures and incentive availability may impact the amount of savings in future years. The California Public Utilities Commission is currently evaluating electric rate structures which could affect future savings.
Outage Map, We’ve been experiencing technical difficulties with our regular Outage Map. The temporary map below contains the most up-to-date information. For details, please click on a pin or review the, Outage Detail List, below the map.
Reliability, Building America’s Most Reliable Energy Company, We’re in the business of keeping the lights on. Whether at home or work, every day we power your lives. Our commitment hasn’t gone unnoticed – we’ve earned national recognition for delivering industry-leading reliable energy to you., Best in the Nation AND Best in the West, On Nov. 28, 2018 we were honored with the 2018 ReliabilityOne™ ‘National Reliability Award’ for superior performance among utilities in America by PA Consulting . Along with this achievement, we also received the ‘Regional Reliability Award’ for the Western Region for the 13 th consecutive year. Maintaining reliability is the foundation of our day-to-day operations. Our 4,000 employees come to work committed to providing reliable energy service to our 3.6 million customers. We are also driven to modernize and redefine how to operate a highly reliable and intelligent power grid to ensure that the communities we serve have clean, safe and reliable energy for generations to come. Here are a few technology and reliability enhancements that contributed to our national recognition: Modernizing our infrastructure – replacing old electrical equipment to gain better performance, safety and reliability for customers. Advancing clean energy – upgrading the power grid to fully support the…, Watch our videos to learn more, Overview, We’re focused on improving lives and communities by building the cleanest, safest and most reliable energy company in America., Technology, We’ve transformed into an interconnected company where systems are more autonomous and computerized., Operations, Our long-term investments are helping us build a more intelligent and reliable power grid that benefits our customers., Data, As an energy company with data-driven infrastructure, we’ve become more effective and can predict future outcomes with the right information., Customer Experience, Learn how our customers are making energy use decisions that help us maintain a reliable power grid.
ESA Common Area Measures Program, Energy Savings Assistance for Common Area Measures, Energy Savings Assistance for Common Area Measures (ESA CAM) offers eligible low-income multifamily properties (deed restricted/subsidized housing), no-cost, energy saving upgrades to their common areas. This could include appliances, lighting, water heating, HVAC, pool heating and pumping, building envelope and other maintenance. Funding is available on a first-come, first-served basis. Energy Savings Tips for Common Areas To learn more or get started, please contact our contractor, , Willdan. , They'll assist you through the entire process from eligibility to installation. , Get started today!, Call:, 1-800-700-6864, Email:, [email protected], Eligibility Requirements, Properties eligible for ESA CAM are existing multifamily properties committed to affordable housing in SDG&E's service territory. Eligible properties must: Have five (5) or more units with at least two attached. Meet the partial definition of deed-restricted in California Public Utilities Code Section 2852(a)(A) . House at least 65% of tenants with incomes at or below 250% the Federal Poverty Guidelines, per ESA Program rules. Review the ESA Income Guidelines . Enroll their properties for benchmarking via the Environmental Protection Agency's Portfolio Manager Tool . , Program Process, Here's what to expect:, Enrollment -, After you contact Willdan, they'll confirm your eligibility and have you sign the Multifamily Property Owner Authorization (POA) and Affidavit forms. These grant them the authority to visit your property and perform the energy audit., Audit, - Willdan will schedule an energy audit for your property where they'll identify all measures that can be installed., Benchmarking, - As part of your eligibility for the program, you must do benchmarking with Energy Star® through the Environmental Protection Agency’s (EPA’s) Portfolio Manager . This includes providing the Statement of Energy Performance (SEP) to SDG&E. This will educate you on the benefits of benchmarking and will provide visibility about the energy use intensity (EUI) of your property. Willdan will help you through this process. , Audit Report, - This is a report of the audit conducted in Step 2. You'll receive this along with the, Installation Form, ., Procurement, - Once the Audit Report and Installation Form are signed by the property owner, Willdan will work with vendors and subcontractors to ensure all materials are procured before scheduling installation. , Installation, - When everything has been procured, Willdan will schedule a date and install the measures., Completion and Post-Inspection, - Willdan will conduct a thorough inspection after all measures have been installed. If there are any variances, deficiencies or discrepancies with the work order, Willdan will work with the subcontractors to rectify any issues as soon as possible. If at any point in the process you have questions, please contact Willdan. If they cannot provide the information needed, you can contact SDG&E at, [email protected] ., To learn about other programs we offer for Multifamily Property Owners, click here .
Emergency Agency Resources, In the Event of an Emergency, You Are Not Alone, You can count on the support of SDG&E. There are agencies and resources, at the regional, state, and national level, dedicated to helping you recover in the event of a crisis or emergency., San Diego, San Diego County Office of Emergency Services Weather Channel - San Diego, California, State Office of Emergency Services United States Geological Survey of Cal Tech – California, National, Federal Emergency Management Agency Red Cross USGS Earthquake Information Ready.gov