Be Prepared for a Public Safety Power Shutoff
Energy companies sometimes turn off power to fire-prone areas during adverse weather events as a safety precaution. This is known as a Public Safety Power Shutoff. All Californians could be impacted by emergency events and need to be prepared with a plan and an emergency kit.
Below are some things to be aware of that relate to adverse weather events or power shutoffs.
Stay up to date:
In the event of a Public Safety Power shutoff, we aim to send early warning notifications via phone calls, text alerts, emails and other means before turning off power.
I Have an SDG&E Account
If you have an SDG&E account, stay informed with outage notifications by making sure your contact information is up-to-date in My Account.
I Don’t Have an SDG&E Account
These notifications are for:
- Your landlord is the account holder for your electric service;
- You are a caregiver or have loved ones in affected areas.
Have an emergency plan and emergency kit
Learn more and download emergency plan and emergency kit checklists at sdge.com/checklists.
Event duration/backup generation
We encourage customers to explore safe, alternative power sources to operate critical equipment during extended power shutoff events. For additional information on choosing a generator or an alternative back-up system, please consult a licensed electrician and SDG&E. Learn more.
Medical Baseline Allowance Program
We care about the health of your family. If you or someone in your household has a qualifying medical condition or needs certain medical equipment in your home, you may be eligible for more electricity or natural gas at a lower rate through our Medical Baseline Allowance program. Learn more.
CARE and FERA Bill Discount Programs
California Alternate Rates for Energy (CARE) - Offers a 30% or more monthly bill discount. Qualification is based on participation in certain public assistance programs or by income guidelines.
Family Electric Rate Assistance (FERA) - If you’re not eligible for CARE, you may qualify for an 18% monthly bill discount through FERA. FERA is only open to households with three or more people. Qualification is based on income guidelines.
Energy Savings Assistance Program
Whether you rent or own, you could be eligible to receive free, energy-efficient home improvements that can make your home more comfortable and save you money now, and for years to come. With our Energy Savings Assistance program, you may be eligible to receive low- or no-cost products and installation. Learn more and apply.