Summer Reliability Market Access Program (SRMAP) Aggregators

Aggregator Roles and Responsibilities

Aggregators manage interactions and relationships with participating customers. An aggregator’s roles and responsibilities include: 

• Holds any agreement (e.g., Incentive, Direct Install, Letter of Authorization, etc.) with the customer. 
• Follows all SDG&E customer privacy guidelines as noted at sdge.com/privacy.
• Responsible to ensure that customer agrees to provide all required documentation and access to the facility for project-related audits, inspection or data gathering by SDG&E or by the CPUC.
• Receives incentive payments and determines customer incentives, if any. 
• Responsible for performance of installed equipment. 
• Agrees to SDG&E’s terms and conditions of the Aggregator Participation Agreement. 
• Agrees to terms of M&V Plan requirements.  
• Accountable for resolution of customer complaints.
• Responsible for installation, warranties and product guarantees, if any.