SDG&E Public Safety Partner Portal
What is the Public Safety Partner Portal?
Wildfire season is year-round in California, but wildfire risk especially increases when the Santa Ana winds begin to blow. When weather data and high fire risk conditions show that community safety could be at risk for a wildfire, we may call for a Public Safety Power Shutoff (PSPS) in affected areas. This is a preventative measure that we only use as a last resort to help protect local communities against wildfires and help keep you safe.
Effective Sept. 1, 2022, regional Public Safety Partners can access the Public Safety Partner Portal and mobile app in order to stay up-to-date before, during and after a PSPS. Below are resources to inform our local Public Safety Partners when threatening wildfire conditions lead to a PSPS.
Benefits of the Public Safety Partner Portal
Here are the critical features included in the Public Safety Partner Portal:
- One Source for Information
Streamlined, consistent data and messages
- Secure Access
GIS information that requires double authentication
- Shareable Information
Portal information that can be copied and shared with key staff
- Useful Resources
Social media kit, community flyer, talking points
- 24/7 Contacts
Direct links to call Liaison and Emergency Management teams
- Partner Input
Portal features informed by feedback from Public Safety Partners
How to Access the Public Safety Portal
Web Browser
To access the Public Safety Partner Portal on your web browser, take the following steps:
- Email your contact information (name, title, agency, and email address) to [email protected] to register for a Public Safety Portal login.
- Once you’ve received your login credentials, click this portal.sdgepartners.com link to log in.
The web portal and mobile app are available exclusively to Public Safety Partners. The California Public Utilities Commission (CPUC) defines Public Safety Partners as:
- First / Emergency Responders (individuals who, in the early stages of an incident, are responsible for the protection and preservation of life, property, evidence, and the environment), including …
- Emergency Response Providers
- public safety emergency response providers at the tribal, federal, state, and local governmental and nongovernmental levels
- fire emergency response providers at the tribal, federal, state, and local governmental and nongovernmental levels
- law enforcement emergency response providers at the tribal, federal, state, and local governmental and nongovernmental levels
- emergency response providers at the tribal, federal, state, and local governmental and nongovernmental levels
- emergency medical services providers (including hospital emergency facilities) at the tribal, federal, state, and local governmental and nongovernmental levels
- related personnel, agencies and authority’s emergency response providers at the tribal, federal, state, and local governmental and nongovernmental levels;
- Water service providers at the tribal, local, state, and federal level;
- Wastewater service providers at the tribal, local, state, and federal level;
- Communication service providers at the tribal, local, state, and federal level;
- Community choice aggregators (CCAs) at the tribal, local, state, and federal level;
- Affected publicly owned utilities (POUs) / electrical cooperatives at the tribal, local, state, and federal level;
- The Commission;
- Cal OES;
- CAL FIRE
- Emergency Response Providers
Mobile App
To access the Public Safety Portal on your phone, download the Portal by SDGE app from the Apple or Google Store. You will use the same login credentials for both the web portal and mobile app.
The mobile app, Portal by SDGE, includes the following features:
- Outage map (potential and current impacts)
- Community Resource Center information
- Community location customization
- Estimated de-energization and restoration times
- Information-sharing capabilities
- Apple and Android compatibility