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How to Spot Scams
You can trust SDG&E staff and our professional affiliates. We constantly stay vigilant to protect our customers from scams, but from time to time, we hear about people, dressed in what appears to be an SDG&E or service uniform, visiting our customers’ businesses and homes. The fake employees tell the customer they need to perform a routine inspection. Then one of the imposters distracts the customer while the other steals any cash and other valuables.
Please note:
During times of uncertainty, scams targeting utility customers increase. For this reason, we urge SDG&E customers to call the company’s Customer Contact Center at 1-800-411-7343, if they are suspicious about any coronavirus-related emails or calls they receive from people claiming to be with the company.
Hours of operation:
Monday - Friday, 7:00 a.m. to…
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Gas safety brochures and videos
Download gas safety materials and view videos on gas safety topics.
Brochures and fact sheets
556.55 KB
PDF
Be safe: There are natural gas transmission pipelines near you
Be safe: There are natural gas transmission pipelines near you
560.92 KB
PDF
Excavation safety: A guide to safe digging around natural gas pipelines
Excavation safety: A guide to safe digging around natural gas pipelines
229.66 KB
PDF
Staying safe with…
Natural Gas Safety
Natural gas is an affordable and reliable source of energy for our homes. But it can be dangerous if you’re unfamiliar with how to use it safely. If your home relies on natural gas, read on for more information on staying safe with gas.
EMERGENCY INFORMATION
If you suspect a gas leak, leave the area immediately. From a safe location, call 9-1-1 or call us at 1-800-411-7343…
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DWR Percentages
Please click here for current percentages.
Please click here for historical percentages.
Percentage of Power Supplied by DWR
Download The DWR Weekly Percentage
Obtain the applicable percentage of power supplied by DWR in a downloadable spreadsheet format.
Applicable percentage of power supplied by DWR
Weekly Updates
In order to bill its customers for the appropriate amount of energy supplied by DWR, each week SDG&E computes the percentage of power supplied by DWR for each of the load profile groups and also for each time-of-use period (e.g., on-peak, semi-peak, off-peak) within the profile group.
Rate Categories
In SDG&E’s service area, eight class load profiles exist based on the dynamic load profiling methodology. Within these eight classes, rate categories have been created to apply the appropriate percentage of DWR supplied power. These rate categories are based on tariff differences that separate one rate from…
Calculating the Franchise Fees on Electric Energy Supplied by Others
Instructions to calculate the franchise fees on electric energy supplied by others
Customers Billing On A Non-Time-of-Use Rate
Multiply the total number of kilowatt hours (kWhrs) consumed during the billing period by the percentage of power supplied by The Department of Water Resources (DWR). The result of this calculation represents the number of kWhrs supplied by DWR.
Obtain the percentage of power supplied by the DWR
About the percentage of power supplied by the DWR
Multiply the result of the calculation from step one above by the current price for electricity supplied by DWR. * Please note the current price as of January 1, 2014 is $0.00.
Locate the line item on your billing statement entitled “DWR Bond Charge” and add the amount to the result from step two…