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Outdoor electric safety
Electrical hazards are not only indoors, but can also occur outside. Follow these tips for outdoor safety to help prevent common outdoor hazards.
Stay away from overhead electricity lines.
If you see downed electric lines or other electric emergencies, call us at 800-411-7343.
Never touch a downed electric line: this could cause serious injury or death.
Never remove anything caught in electric lines — not even an animal. Call SDG&E immediately at 800-411-7343.
Fallen electric lines are extremely dangerous. Report any downed lines immediately to 800-411-7343.
For more safety information, check out our safety page.
We're here for you.
Get 30% or more off your energy bill
For many, meeting everyday needs isn’t easy. And during this challenging time, it may be even more difficult to pay your bills. For those customers, we offer several assistance programs, like CARE and FERA, that provide monthly discounts on your energy bill. Learn more about these programs.
30% CARE Energy Bill Discount
18% FERA Energy,
Bill Discount…
Request Name Change on Account
Change the name of the account holder on your residential or business accounts.
If You're a Residential Customer
Update your primary holder name online. Types of changes include:
Corrections to misspellings
Legal Name Changes, e.g. due to marriage or divorce
Account holder changes related to deceased spouse or partner
Residential Name Change Form
If You're a Business Customer
Existing Business - Misspelled
To correct misspellings in your business name, submit your request online.
Applicable to business customers keeping the same Federal Tax Identification (FTI).
Business Name-Misspelled…
Powerline Safety
Fallen electric lines are extremely dangerous and can cause injury or possibly even death. Don’t risk your safety or the safety of those around you. Instead, your actions can help avoid creating a hazardous situation. These tips can help you stay safe when you encounter downed power lines and when working around overhead or underground electric lines.
For more information, visit our safety page.
Downed or Broken Power…
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Generator Grant Program
The Generator Grant Program provides a no-cost, portable power station (backup battery) to customers who are medically vulnerable and energy dependent. Eligible customers must also live in areas with elevated wildfire threat and have experienced a previous Public Safety Power Shutoff (PSPS) occurrence. The program also includes customer education and guidance on the use of a power station unit
The 2023 Generator Grant Program is now closed for new requests. The 2024 Program will relaunch mid-year. If you meet the Eligibility Requirements below and have not received a notification letter in the mail by August of 2024, you may complete the online Interest Form below to be notified if your household qualifies to participate. Please ensure your contact information is up to date by logging into My Account or calling 1-800-411-7343. …
Working around electricity
Being safe and using the right tools will help find success as you tackle home improvement repairs or projects.
Watch where you're going and don't touch the power lines.
Locate underground electric lines before digging. If in doubt, call dig alert at 811.
Keep all machinery, equipment, materials, scaffolding, tools, boat masts, fruit-picking poles, antennas, satellite dishes, pool skimmer handles, metal ladders, and people at least 10 feet away from power lines
If there's a power line in your way, call us at 1-800-611-7343. We may be able to turn off electricity, cover the lines, or even move them while you complete your work
Digging, drilling or blasting can damage underground power lines and cause electrocution or fire.
To avoid an accident, call our Underground Alert Service at 1-800-227-2600. We'll send someone…