mother holding baby with family behind her

Renew Your Bill Discount or Provide Proof of Eligibility

Please select one of the options below:

If you've been asked to renew your bill discount please follow the steps below.  If we do not receive your renewal by the date specified in the letter you received, your discount won’t be renewed.

Please use one of the following steps:

  • Renew online

  • Call the automated enrollment number at 1-877-646-5525

  • Fax your documents to 1-858-636-5749

  • Return the document by mail:
    SDG&E CARE
    P.O. Box 129831
    San Diego, CA 92112-9985

The California Public Utilities Commission  requires those receiving a bill discount not demonstrate high energy use reaching 400% or 600% above baseline. Anyone reaching this threshold must provide proof of eligibility.  If we do not hear from you by the date specified in the letter you received, your discount won’t be renewed.

If you received a high energy use renewal letter, please follow the steps below:

Step 1

  • Provide proof of income for every adult in the household (select one of the required documents listed below).

    • Each adult in the household (18 years or older) is required to provide proof of income or other support.

    • Income includes all cash and non-cash benefits, financial support and subsidies for everyone living in your home. 

    • These documents are required to verify that total annual household income is within the CARE income guidelines. 

    • For your protection, please black out Social Security and/or bank account numbers on all copies.  

    • You may provide a tax transcript if you'd like, however this is optional - to obtain your  free IRS transcript of tax return or IRS verification of non-filing, go to: IRS.gov/Individuals/Get-Transcript, or call 1-800-908-9946 (select option 2 for your free transcript). 

Type of Income Required Documents (Additional documents may be requested)
Wages, salary, tips, commissions

Two consecutive paycheck stubs OR Written affidavit from employer for cash wages AND Two recent consecutive bank statements.
SSI, SSP, SSA, SSDI, pensions and annuities, workers compensation, unemployment benefits, foster care, veterans benefits.
Benefit/award letter AND Two recent consecutive bank statements showing the deposits.
 

Family or Monetary Support
 
Letter from person(s) providing support, including name, address, phone number, signature, and monthly or annual amount of support AND Two recent consecutive bank statements showing the amount(s).
 
School grants, scholarships, or other aid
Benefit/award letter OR Two recent consecutive paycheck stubs.
 

Zero income or non-filing
 
IRS Transcript of Tax Return indicating non-filing status for every adult household member AND Two recent consecutive bank statements.
 

Step 2

Fill out our income validation form

You must maintain your energy below 600% of your baseline, or you'll have to take additional steps to continue your discount.

Please send your application and supporting documents to one of the following:

  • Fax your documents to 1-858-636-5749

  • Return the document by mail:  
    SDG&E CARE
    P.O. Box 129831
    San Diego, CA 92112-9985

If you received a letter from us requesting verification of your income or participation in certain public assistance programs, you must reapply to continue receiving your monthly bill discount. If we do not hear from you by the date specified in the letter, your discount won’t be renewed.  

To submit your income documentation or proof of eligibility, print the following form. Please fill it out and send back using one of the options below:

  • Attach and email it to [email protected]

  • Fax your documents to 1-858-636-5749

  • Return the document by mail:  
    SDG&E CARE
    P.O. Box 129831
    San Diego, CA 92112-9985

Español

Si recibió una carta por nuestra parte solicitando comprobar sus ingresos o su participación en ciertos programas de asistencia pública, debe volver a solicitar que continúe recibiendo su descuento mensual en la factura. Si no tenemos noticias suyas antes de la fecha especificada en la carta, su descuento no se renovará.

Para presentar su documentación de ingresos o comprobante de elegibilidad, imprima el siguiente formulario. Por favor, rellénelo y envíelo de vuelta usando una de las siguientes opciones:

  • Adjuntar y enviarlo por correo electrónico a [email protected]
  • Envíe sus documentos por fax al 1-858-636-5749
  • Regresar el documento por correo:
    SDG&E CARE
    P.O. Box 129831
    San Diego, CA 92112-9985

Program Requirements

Eligibility is based on your household size and yearly income or by your household participation in certain public assistance programs. You may qualify based on you or a member of your household’s participation in one or more of the following programs:

  • Medicaid/Medi-Cal for Families A & B

  • CalFresh (Food Stamps) SNAP

  • Head Start Income Eligible (Tribal Only)

  • Bureau of Indian Affairs General Assistance

  • Women, Infants and Children (WIC)

  • National School Lunch Program (NSLP)

  • Low-Income Home Energy Assistance Program (LIHEAP)

  • Supplemental Security Income (SSI)

  • CalWORKs (TANF) or Tribal TANF

You may also qualify if your income is below a certain threshold*:

Number of persons in household

Maximum Combined Annual Income

1-2

$40,880

3

$51,640

4

$62,400

5

$73,160

6

$83,920

7

$94,680

8

$105,440

Each additional person, add

$10,760

Effective June 1, 2024 - May 31, 2025

  • The SDG&E bill must be in your name and the address must be your primary residence.

  • You must notify us if you no longer qualify.

  • You must maintain acceptable usage levels.

  • You may not be claimed on another person’s income tax return other than your spouse.

  • Your total current household income (all income, including housing and military subsidies, for all persons living in your home) before deductions must be within the income levels in the chart for your household size OR your household is receiving benefits from one of the public assistance programs accepted by the program.

  • You must renew your application when requested.

Start Your Application